Effective Date: 13th October 2020
This site is operated by Collectivly Limited, Avaland House, 110 London Road, Hemel Hempstead, Hertfordshire, England, HP3 9SD. (“We”), who is a data controller responsible for the processing of personal data under applicable data protection law.
You may contact Collectivly’s Data Privacy manager by email here
When you use the Site or contact us by e-mail, social media, SMS, telephone, or other methods, we may collect and process the following data about you:
Identity Data: which includes you first and last name, title, date of birth. Gender or photographs or images.
Contact Data: which includes your address, email address or telephone number.
Financial Data: which includes bank account or payment card details.
Profile Data: which includes your username, password, purchase history, your interests, preferences, comments, feedback and survey responses.
Marketing Data: which includes your preferences in receiving information or marketing from us.
With regard to each of your visits to our Site we will collect the following information (Technical Data):
Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full URL clickstream to, through and from our Site (including date and time).
Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
There are different methods where we may collect date from and about you including:
We may also collect information about your devices (including phones, computers or other devices) where you access and visit our Site. Such information may include unique device identifiers and mobile network information (including phone number), IP address, language and time zone, operating system, hardware version, device locations (including specific geographic locations, such as through GPS, Bluetooth or WiFi signals).
We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, social networks such as Facebook and Amazon, search information providers, credit reference agencies, third parties who enable sign on functionality and social network integration) and may receive information about you from them.
If you choose to use features on this Site / platform that connect to your online profiles, accounts or services (including social media accounts) (“Connected Accounts”), we may collect any information that you permit through your settings on those Connected Accounts. For example, if you log in to our site using your Facebook account and choose to allow Facebook to share your profile with us, we may collect that information. Information we receive from Connected Accounts includes email address, first and last name, location (hometown and country), gender, date of birth, likes, posts or other social activity. Please review your Connected Account privacy settings to control what information is provided to us through this option.
If you are applying for a job at Collectivly, we may use information you provide to communicate with third parties regarding your application to the extent permissible by law, including to verify your credentials, work history, references, conduct background checks, or other job application-related purposes.
If you are using Collectivly’s service, we may use information held about you in the following ways:
|Processing||Personal Data||Lawful Basis|
|To Register you as a new user||Identity, Contact and Profile Data||Performance of a contract with you|
|To process and deliver an order or purchase, including managing payments, fees or charges||Identity, Contact, Profile, Financial and Marketing Data||Performance of a contract with you|
Necessary for our legitimate interests (to recover debts due to us)
|To manage our relationship with you, including: notifying you of changes or updates to our terms or service, and requesting that you leave a review or take a survey||Identity, Contact and Marketing Data||Performance of a contract with you|
Necessary to comply with a legal obligation
Necessary for our legitimate interests (to keep our records updated and to study how our users use our service/ website)
|To deliver relevant website content or advertisement from us or third parties, as well as making suggestions or recommendations to you based on your interests, purchases or enquiries||Identity, Contact, Profile and Marketing Data||Necessary for our legitimate interests (to study how our visitors use our website, enabling us to develop our suggestions, business strategies and our marketing strategy.|
|To protect and ensure the security and safety of our website is maintained as well as troubleshooting related to the Site||Technical Data||Necessary for our legitimate interests (to protect our website)|
|To handle administration of Collectivly including the recruitment of staff||Identity and Contact Data||Performance of a contract with you|
We may combine information we receive from other sources with information you give to us and information we collect about you (including information in relation to your devices). We may use this combined information for the purposes set out above.
We may share your personal data with selected third parties including:
We may disclose your personal data to third parties:
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
Some of the content, advertising and functionality on our Site may be provided by third parties that are not affiliated with us. For example, you may have the opportunity to log in to our Site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal data with us. Services like Facebook Connect give you the option to post information about your activities on this Site to your profile page to share with others within your network.
Some of these companies participate in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising. Please visit the websites operated by the Network Advertising Initiative, Digital Advertising Alliance, and European Interactive Digital Advertising Alliance.
This Site is not directed toward children (as defined by local law) nor does Collectivly knowingly collect information from children (as defined by local law) without parental consent except where in compliance with applicable laws.
You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your personal data, and to request access to, rectification, erasure, and portability of your own personal data by contacting us as described in the “Contact” section. We may require you to prove your identity with approved identification if you request this information.
You can ask us or third parties to stop sending you marketing messages at any time by getting in contact or by following any opt-out links on any marketing message you receive.
Where you would like to make a complaint then we would appreciate the opportunity to deal with your concerns before you approach the ICO and therefore request that you contact us first. Otherwise you do have the right to make a complaint to the ICO, the UK’s supervisory authority at www.ico.org.uk/make-a-complaint/.
You are responsible for keeping your information current and up-to-date. You may update your information by contacting us as described in the “Contact” section.
We will retain your information for as long as your profile is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have applied for a job at Collectivly, you may have certain rights under your local laws regarding your application or our evaluation. You may submit any requests to exercise your rights as described in the “Contact” section.
California residents may opt out of having their personally identifiable information shared with third parties for those third parties’ direct marketing purposes by contacting us as described in the “Contact” section.
Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. Collectivly currently does not take action in response to these signals.
Our Site, our newsletters and other communications may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
We may use automated decision making technologies, including profiling, to support our data processing activities. Our automated decision making capabilities include logic that attempts to identify artists, music, communications, products, or offers that we believe may interest you. By using this logic, it helps us personalize your interactions with Collectivly. For you, this means that you may see online advertisements, direct marketing communications (if you have subscribed), or other advertising or marketing messages or special offers based on your activity on our Site or our third party partners.
In some instances, you may be required to provide us with personal data for processing as described above, in order for us to be able to provide you to use all the features of the Site.
You may be entitled, in accordance with applicable law, to request a copy of relevant safeguards by contacting Collectivly as described in the “Contact” section.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
You can find more information about the types of cookies we use and the purposes for which we use them in the table below:
|Type of Cookie||Purpose of Cookie|
|Strictly Necessary||These cookies are essential in order to enable you to browse our Site and use its features. The information collected by these cookies relate to the operation of our Site, for example website scripting language and security tokens to maintain secure areas of our Site.|
|Performance / Analytics||These cookies collect anonymous information about how you use our Site, for example which pages you visit most often, whether you receive any error messages, and how you arrived at our Site. Information collected by these cookies is used only to improve your use of our Site and never to identify you. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics.|
|Functionality||These cookies remember choices you make, for example, the country you visit our Site from, your language and any changes you have made to text size or other parts of web pages that you can customise, in order to improve your experience of our Site and to make your visits more tailored and enjoyable. The information these cookies collect may be anonymised and cannot be used to track your browsing activity on other websites.|
|Targeting or Advertising||These cookies collect information about your browsing habits and inferred interests in order to make advertising more relevant to you. They are also used to limit the number of times you see an advert, as well as to measure the effectiveness of an advertising campaign. These cookies are usually placed by third-party advertising networks. They remember the other websites that you visit and this information is shared with third-party organisations, for example, advertisers.|
|Social Media||These cookies allow you to share what you’ve been doing on our Site with social media organisations such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of these organisations for how their cookies work.|
Our Site may use Google AdSense to publish advertisements, including information about your demographics and interests. When you view or click on an advertisement a cookie will be set to help better provide advertisements that may be of interest to you on this and other websites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: https://policies.google.com/technologies/ads.
Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our Site, including certain personalised features if you delete or disable cookies.
We, or our third-party partners, may employ a software technology called web beacons (also known as web bugs, clear gifs or pixels) which helps us understand what content is effective, for example by counting the number of users who have visited these pages, and to understand usage patterns. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded on web pages, ads, and e-mail. We, or our third-party partners, may tie the information gathered by web beacons to the other information we collect about you.
In addition to disabling cookies and other tracking technologies as described above, you may opt-out of receiving targeted advertising from participating ad networks, audience segment providers, ad serving vendors, and other service providers by visiting websites operated by the Network Advertising Initiative, Digital Advertising Alliance, or European Interactive Digital Advertising Alliance.